This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service that you have purchased through the Platform. Under this policy:

Refund Policy

Cancellations will only be considered if the request is made 10 days of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to such sellers / merchant(s) listed on the Platform and they have initiated the process of shipping them, or the product is out for delivery. In such an event, you may choose to reject the product at the doorstep.
In case of receipt of damaged or defective items, please report to our customer service team. The request would be entertained once the seller/ merchant listed on the Platform, has checked and determined the same at its own end. This should be reported within 10 days of receipt of products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 10 days of receiving the product. The customer service team after looking into your complaint will take an appropriate decision.
In case of complaints regarding the products that come with a warranty from the manufacturers, please refer the issue to them.
It will take 10 days for the refund to be credited to original payment method.

Returns are accepted within 10 days of receiving your order, for unopened and unused products only.
The product must be in its original, sealed condition to be eligible for a return.
Opened protein products cannot be returned due to health and safety regulations.
To initiate a return, please contact customer support at support@deewangi.com with your order number and reason for return.
Customers are responsible for return shipping costs, unless the return is due to an error or damage caused by us.
If the product is damaged or defective, please contact us immediately with a photo and order details. We will either issue a return or send a replacement.